Reliability.

The good thing about emails is that we can expect to get a prompt reply rather than waiting few days using snail mail. I make it a point to send emails to relevant authorities such as Majlis Perbandaran Seremban, PosMalaysia and even to my MP and ADUN to make suggestions and complaints about certain things. While some did reply and took action, some were not really enthusiastic about the emails that they got and some were not even bothered to reply. So one day I decided to email the MP of Rasah and tell him what I feel about the representatives around my neighborhood, including him. I told him while I know what he has been up to, I could not say the same about the ADUN of Rahang. It's a good thing that he took the time to reply and explain about the whole situation. I dont know about your MP, but my MP took the time to reply my email and at least that shows that he is concerned about any comments that he received, unlike Majlis Perbandaran Seremban who up until now have not replied my email. Go figure.